The Service Supervisor was horrible and stated it was not their fault, even though the vehicle died 500 ft from the shop when they did plan maintenance. We won't ever go back.
A little household organization in Prescott Valley Arizona gained a letter from Autozone they ought to adjust their identify.
I recently had a difficulty with certainly one of my VW Beetles and they set it expertly the very first time. They gave me an estimate and trapped to it and even authorized a reduction coupon to be used.
February twelve, 2014 at one:fifty one pm Purchase a motor for my 1969 Chevy and soon after having it installed it under no circumstances labored properly. At the recommendation within your Buyer Service agent, I had it checked by two independent Licensed mechanics (added prices I'd to pay). The two mechanics said the exact same problem, “Experienced a foul motor”. AutoZone replaced the motor And that i all over again paid to obtain it set up. Your guarantee states that If your item is faulty and is changed you'll reimburse approximately $800 for labor cost.
May well 26, 2014 at nine:08 am Ruben the same issue took place to me in the AutoZone in portage, IN ! The Female who rung me up didnt swipe an deactivate the alarm sensor on my gloves I had bought not to mention wen I wentto go away the alarm went off!!instantly the ignorant worker ran nearly Me an stated ” get it out or im calling the cops” she completely humilated me before the whole shop, and after we recognized she was Erroneous she didn’t even apologize to me but as a substitute continued to accuse me of thieving to cover up her individual ignorance!
March five, 2016 at eleven:sixteen am Virtually every time I go to autozone is a nasty working experience and when you are attempting to phone ahead of time they almost hardly ever get the telephone so I try out to come in and obtain my company carried out there but Once i should go Look at an engine mild for me is often fast paced Regardless that the have only a handful of consumers so I don’t definitely treatment about getting the stuff There's like they don’t want my company the contact number s 3495
Unfortunate to say that they change prices over they change solutions. The childish personnel that they've Doing the job there are actually like young children at Perform.
This "Volkswagen only repair shop" serviced my father's Jetta pretty much. On the other hand, they refused to the touch my Vanagon. Mentioned they "felt sorry for me" that I bought a Vanagon and that they "form of stopped focusing on them" as they have too many complications. Recommended I just take it to Canada and provide it as they are well known there. Shop Rating: Avoid
You don’t listen to about staff members going outside of THERE way to satisfy The client and also to also clearly show that Car Zone is really the “Shoppers Decision” in Automotive needs. I hope you can chat as well David about his Unselfish Frame of mind and wish to fulfill a consumer.
I also are actually quite unsatisfied with russell service. I have 2003 Passat and are grossly overcharged for service. It will take ages to receive anyone about the cellphone, and they've occassion retained my automobile all day long and didn't give me a loaner.
Because the coil may be change by getting rid of four allen bolts and unplugging/replugging electrical wiring and there's no interference to get rid of, I found the labor estimate significantly stunning. On another event they did a scheduled mileage service but failed to reset the inspection light--at their prices, their notice to detail really should be much far better. I have due to the fact looked for possibilities.
October 19, 2015 at ten:45 am Had a horrible practical experience Within this shop. The so-named “shop supervisor” which was on duty currently,Lance Boyd, denied my refund ($55 Try here headlights) about the grounds that the item was utilized. Certainly the pack was open, nevertheless the headlights within have been nonetheless mint. He phone calls himself looking to point out to me some dust over the bulb to point it absolutely was opened.Named regional assistance to find the refund pushed by way of but to no avail. I believe he understood he was losing his time with me because he laughed in my encounter when he got back again to your sign-up to inform me how I wouldn’t be acquiring my a refund, Though I ordered the item lower than twelve several hours back. It is completely absurd that a multinational Company for instance Autozone, which happens to be created on the loyalty of it’s clients, would refuse to refund an product into the quite consumer which includes assisted it to increase from the bottom up.
August 28, 2014 at eleven:16 pm Went online and order some parts. Convertible new car for me in addition to a highway excursion this weekend. Part of my order was for two (split) axels (same aspect#). The axels came in and I took them to my regional shop. 5 minutes until closing they identified as. The first axel had its bearings rolling around inside the box NOT Very good. Then they open the next box and so they flange is messed up. Just what the hell-o-pete is going on along with your DuraCrap items? Precisely the same aspect but two unique difficulties.
April 7, 2014 at 11:09 pm If the customer wanted to get his battery put in at a more quickly rate than Probably he should’ve paid someone To place it in. Autozone does it being a free of charge service, so if anyone inside of involves two employees to finish a sale as opposed to cost-free set up will have to wait. Why were being you upset that he would not swap the battery if it did not test poor?